Boost Financial Crime Ops with Complaer's Incidents Management
Why Choose Complaer
for Case Management?
Centralized Investigations
Make informed decisions by gaining a comprehensive view of each customer, including risk scores, triggered rules, transactions, and AI-powered insights. Our semi-automated workflow for handling AML cases contains from case initiation, analysis, decision-making, document storage and reporting. Ensuring that the workflow is consistent and adaptable to different types of cases
Risk-Based Prioritization
Use a risk-based approach to prioritize cases. Complaer system automatically assign risk levels and incident types based on your AML policy and monitoring type. Turbocharge your case management and investigations with Complaer's advanced incident management module
Collaboration and Communication
Collaborate seamlessly among AML investigators, analysts, and other stakeholders. Complaer established communication channels to share insights, updates, and findings throughout the case management process at one place with awesome shortcuts to customer background and audit trails
Efficiency and Compliance
Increase operational efficiency and minimize false positives. We have integrated case management system with transaction monitoring and alert systems. This ensures a seamless flow of information from the detection of suspicious activities to transaction suspension and management of AML cases. Ensuring that our case management system aligns with regulatory requirements and industry best practices
Documentation and Recordkeeping
Get robust documentation practices. Complaer system automatically records all relevant information, actions taken, and decisions made during the investigation. Operates easy with documentation is crucial for regulatory compliance, audits, and future reference using an intuitive, user-friendly interface driven by advanced workflows
Feedback Mechanism
Offering the clear objectives and goals of our AML case management module such as timely resolution of cases, compliance with regulatory requirements, we care about continuous improvements. An established feedback mechanism for investigators allows to do continuous monitoring and review of the AML rules effectiveness. This makes case management processes easy and adaptable to changes. Flexibility is crucial in addressing emerging threats and evolving AML requirements
Automated Case Management for Efficiency
Complaer's flexible case management module is designed to maximize productivity. You can rely on fully automated case creation process based on your organization's AML policy and risk appetite or adjust the incident amount created by system depending on the current AML team workload and focus. Define and track relevant metrics and KPIs to measure the performance of your investigations and made decisions, collaborate effectively with your team, and receive real-time notifications for new alerts and escalations
Comprehensive Reporting for Compliance
Complaer generates reports to meet regulatory requirements, including SAR filings. Our automated report generation ensures efficiency and accuracy, with customizable templates tailored to specific regulatory requirements for each jurisdiction. Establish an audit trail that captures all actions taken within the case management system. This helps ensure transparency, accountability, and the ability to reconstruct the history of each case
Efficient Workflows
Our advanced workflows and case lifecycle management allow seamless collaboration across multiple departments or team members. Add comments and narratives to keep stakeholders informed about investigation progress, and ensure thorough investigations and optimal resource allocation. All required details, including involved transactions, relevant documents and valuable colleagues comments are already there in the right place
Unleash the Power of Complaer AI
Complaer's AI capabilities provide statistics-based pattern recognition (both for clients and transactions). Classification, flagging and recommendations by AI for new AML rules creation. In simple words, AI discovers big data insights and suggests the best possible rules to be created in the Complaer system to utilize existing and future workflows. This approach seems to us more efficient, transparent, and legally correct. AI systems are powerful tools for processing and analyzing large volumes of data, identifying hidden patterns, correlations, and flagging potentially suspicious activities. However, there are several important considerations and limitations to be aware of when applying AI technologies in AML and compliance (coming soon)