Cookie Policy
INTRODUCTION
This cookie policy (“Cookie Policy”) describes the cookies that Complaer
uses on the website (https://complaer.com) („Website“) and the choices
that you have regarding such cookies. This Cookie Policy forms part of
our Privacy Policy. Please refer to our Privacy Policy for information
about how your Personal Data is used.
What are Cookies?
Cookies are small data files that are placed on your computer or mobile
device when you visit our Website. Cookies are widely used by website
owners in order to make their websites work, or to work more
efficiently, as well as to provide reporting information. With the help
of cookies, the Website recognizes the user's device (e.g., the next
time the user visits the same website) and can be used to determine the
user's behaviour and habits on the Internet.
Consent to you use cookies
Each user visiting the website is notified about the way Cookies are
used and through notice by giving your consent, the User of the website
gives the permission to store and access certain non-strictly necessary
cookies on your computer or other device, as further described below.
These cookies are not essential to the operation of our Site but allow
us to provide additional functionality or to gather information about
your use of our Site.
What type of Cookies we use?
There are different types of cookies. Some cookies are used directly on
our website, other cookies may be used by third-parties, which store
cookies on our website. Cookies set by our website are called
"First-party cookies". Data collected by first-party cookies can be
accessed only by us. “Third-party cookies” are cookies that are placed
on our Website by us when we use external services. Some of the cookies
we use are installed on your device only during the browsing session of
the Website. These cookies are called "session cookies". Session cookies
expire automatically when the visitor's session ends, and the browser is
closed. Another type of cookie, known as a "persistent cookie" is a text
file that a web server sends to your web browser that is stored by your
web browser until it expires (unless you delete it before it expires).
The cookies we use
Necessary Cookies – these cookies are essential to ensure proper
functioning of our Website. Without them, our Website may not be able to
provide services to our users standards. Because necessary cookies are
needed to provide our services, you cannot turn them off. However, if
you decide that you do not wish to receive cookies from us, you may
block or delete them by changing your browser settings. Performance
Cookies – these cookies analyse the availability, use or operation of
our Website in order to provide you with a better user experience as
well as manage, administer and continuously improve our Website.
Performance cookies allow us to better understand the visitors of our
Website, while at the same time giving us the opportunity to improve the
way the content is presented or to improve the performance of the
Website by managing potential errors on the Website. We use “Google
Analytics“, a website analytics service that allows us to analyse usage
of our Website. Data collected through “Google Analytics“ is known as
"site metric" or "analytics". “Google Analytics“ is a website analytics
service provided by „Google Inc.“ ("Google"). “Google Analytics“ uses
cookies to determine the behaviour of visitors to the Website. „Google
Analytics“ collects statistics that allow us to form an opinion about
the use of the Site by its visitors. Marketing Cookies – these cookies
are used to display advertising messages that we believe are relevant to
you. More information about the cookies we use is provided in the table
below:
| Name | Provider | Purpose | Category | Type | Expiry |
| Cookie Consent | Complaer.com | This cookie stores the user's cookie consent state for the current domain | Necessary Cookie | HTTP | 24 |
| This cookie preserves users’ states across page requests | Necessary Cookie | HTTP | 24 | ||
| This cookie is used by Google Analytics to throttle request rate. | Performance Cookie | HTTP | 24 months | ||
| This cookie registers a unique ID that is used to generate statistical data on how the visitor uses the website. | Performance Cookie | HTTP | 24 months | ||
| fb_marketing | Facebook.com | To display ads that are relevant to the user, to measure the performance of ads, and to provide analytics. | Marketing Cookie | HTTP | 3 months |
| ig_ad_campaign | Instagram.com | Used to track the performance and interaction of users with ad campaigns run on Instagram. | Marketing Cookie | HTTP | 3 months |
| li_marketing_pref | LinkedIn.com | To track visitor behavior for targeted advertising and to provide relevant ads on LinkedIn. | Marketing Cookie | HTTP | 2 months |
Third party website cookies
Our website may display links to sites used by external service
providers such as “Google+”, “Facebook”, “LinkedIn”, “Twitter”. These
third-party cookie policies will apply when you view the content by
clicking the button or link provided. You can find more information
about the cookie policies of these third parties here:
Our Website may contain links to other third party websites. We do not
control how cookies are placed on third party websites, even if you are
directed to them from our Website. If clicking on a link from our
Website takes you to other websites, it is advised to pay special
attention to the cookies the third parties use.
How to disable Cookies or change your preferences
There are several ways how you can manage cookies: Cookie settings in
our Website. In order to control the cookies we use, you can select the
cookie settings in the notification line before browsing our Website. In
the notification line, you can manage all cookies stored on our Website,
with the exception of necessary cookies. To renew or change your cookie
preferences, click here. your browser settings Majority of browsers
allow users to change the used cookies settings. In order to help you
understand how to use these settings, the following links may be
helpful. you can use the help feature in your browser for more
information:
If you delete your cookies, all settings controlled by these cookies
will be deleted and you will need to re-create them when you visit our
Website later. Without necessary cookies, our Website may not function
properly.
How can you reach us?
If information provided in this Cookies Policy would raise you any
questions, comments, or requests, please contact us by sending an email
to info@complaer.com or by writing us a letter to physical company
address - John M. Keynesplein 10, 1066EP Amsterdam
Changes to this Policy
We are constantly working to improve and enhance our services, so this
Cookies Policy may be changed from time to time. Latest and most
up-to-date version of the Cookies Policy can be found on our Website.